Refund & Return Policy

Our Commitment to You
At Thomasonia, we are dedicated to offering premium wellness products designed to enhance your comfort, posture, and overall well-being. We stand by the quality of our solutions and recommend using them for at least 14 days to experience their full benefits. If, after 14 days of use and within our 60-day money-back guarantee, you're not completely satisfied, please contact us via our Contact Us page for assistance.

Cancellation Policy

If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After this time, your order will move into processing, and modifications may no longer be possible. For cancellations made within the 24-hour window, refunds will be processed within 7 business days.

60-Day Money-Back Guarantee

We’re confident our products deliver exceptional results, which is why we encourage a 14-day trial period before requesting a return. If you are still unsatisfied within 60 days, you may return the product under our money-back guarantee.

Please note that any shipping fees (if applicable) are non-refundable. To begin a return, fill out the form on our Contact Us page and include your Order Number or the Name and Email Address used for purchase. Our support team will guide you through the return process to ensure a seamless experience.

Damaged Items

We take great care in packaging to ensure your order arrives safely. Items are considered damaged if they are defective or physically broken. Minor dents or scuffs on the packaging that do not affect the product’s functionality are not classified as damage.

If you receive a damaged item, please contact us via our Contact Us page, and we’ll assist you promptly to resolve the issue.

Thank you for choosing Thomasonia, where your satisfaction and wellness are our top priorities!